Courses & Programs
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Office Assistant

Diploma
School of Business
This program provides the essential training for general administrative support positions. Basic bookkeeping principles are included to enhance preparation for the clerical work many office assistants are expected to handle. After completion of this program, students may transfer all earned credits toward the Administrative Professional associate of applied science degree program.

Available as an Online Program

Program Details

Total Credit Hours: 72

*Estimated Total Quarters: 6
What's a quarter?
A quarter is approximately one fourth of the year, shorter than a standard semester.

Available at these campuses:
Indianapolis - Downtown, Anderson, Columbus, Evansville, Fort Wayne, Lafayette, Marion, Muncie, Terre Haute, Online

* The number of "estimated total quarters" for each program assumes you are enrolled full-time (at least 12 credit hours per quarter) throughout the entire program. Students taking more than 12 credit hours in a quarter will finish in fewer quarters; likewise, students taking fewer than 12 credit hours in a quarter may require additional quarters. Transferred credits from previous colleges, testing out of classes, and successfully completing classes (avoiding having to repeat a class) may also affect program length.

Bachelor degrees only: Why "8-16" quarters? The time it takes to earn a Bachelor degree is shorter (typically 8 quarters) if you’ve already earned an applicable Associate degree. The estimated program length without an Associate degree is 16 quarters.

Career & Skills

Possible Job Titles

Office Assistant, Administrative Assistant, Office Manager, Office Clerk, Office Coordinator

Estimated Salary (Entry Level to Mid-range)*
What affects salary?

Education: Level of education has a direct impact on salary or hourly wage. In general, the more education a person has the higher the salary he or she can potentially earn. Someone with a high school diploma will most likely make less than someone with a Bachelor Degree.

Experience: Experience level can have a significant impact on salary or hourly wage. Even with a college degree, an entry level job will pay less than a job several years down the road. Nothing can replace experience.

Location: Depending on where you live in the United States your income can vary greatly. The cost of living in metropolitan areas or coastal areas usually warrants a higher salary or hourly wage than rural areas or other more affordable parts of the country.

National median: $22,100

Indiana median: $21,890 - 26,590

Skills, Tasks & Knowledge of the Job

  • Operate telephones, manage schedules, answer and compose e-mails
  • Process payments, organize receipts
  • Maintain office files and/or records
  • Other required skills include: Basic bookkeeping, customer service, and many other basic office operations and procedures as requested by office manager/company management
  • Tools of the job: Desktop computers, basic office software (word processing, bookkeeping, e-mail), telephones

Typical Work Environments

  • Small, medium or large office settings

* Salary information is an estimate based on several sources of research data, including the U.S. Department of Labor, O-Net, MSN Careers and PayScale.com. The salary estimates listed on this website should be considered general guidelines and IBC encourages its students to conduct their own research. For personalized career planning, contact an IBC Admissions Representative.

Curriculum

Credit Hours

Core Courses

What are core courses? Any class that is categorized as "core" is considered central to the program and requires a grade of "C" or higher to pass.
BUS2300
Business Office Procedures

This course supplies a plan of study and training through a thorough understanding of business office techniques and acquainting students with business office duties. It is designed to help furnish some of the knowledge and training that employers designate as “experience.”
Prerequisites: COM1050, CPU1000.

4
CPU1000
Computers and Office Automation

This course provides students with a basic understanding of computing fundamentals including hardware, software, Internet concepts, and file management. This course also provides hands-on experience with basic word processing, spreadsheet and presentation applications. This course provides students with the necessary foundation for further study in desktop applications, and to apply these skills in advanced courses requiring electronic processing.
Prerequisite/Co-Requisite: KEY1010.

4
CPU2120
Word Processing

This course prepares students for an in-depth study of word processing techniques. Students completing this course are able to perform word processing functions ranging from document editing and formatting to graphics and web design. The class is structured to provide students with hands-on opportunities to practice and apply their skills.
Prerequisite: CPU1000 or ITS1000.

4
CPU2200
Spreadsheets

This course prepares students for an in-depth study of spreadsheet techniques. Students learn skills that will enable them to organize and analyze numerical data, perform calculations, graph data, develop reports, create macros, use data analysis tools, and incorporate the use of the Internet. The class is structured to provide students with hands-on opportunities to practice and apply their skills.
Prerequisite: CPU1000 or ITS1000.

4
CPU2300
Database

This course prepares students for an in-depth study of relational database applications. Students learn skills that will enable them to organize and manipulate data, perform selection queries, and develop forms and reports. The class is structured to provide students with hands-on opportunities to practice and apply their skills.
Prerequisite: CPU1000.

4
KEY1010
Keyboarding I

This course teaches students the fundamentals of keyboarding, including correct finger positions, machine operation, and correct posture. An introduction is made to the word processing program.

2
KEY1020
Keyboarding II

This course emphasizes practical applications of keyboarding such as formatting letters, interoffice memoranda, business and academic reports, tables, and employment documents. Attention to margins, tabs, and centering is emphasized to produce balance and physical arrangement. Students are trained to produce mailable copies in credible volume.
Prerequisite: KEY1010.

2
MAT1050
Business Math

This course provides students with a basic understanding of mathematics concepts and methods applied to business situations. Topics covered include banking, markups and markdowns, trade and cash discounts, payroll, simple and compound interest, and promissory notes, and the discount process. The course also covers annuities, installment buying and charge credit cards, home ownership expenses, interpreting financial reports, and depreciation.
Prerequisite: Passing score on entrance assessment or MAT0950.

4

General Education Courses

What are general education courses? Gen Ed courses fall outside the program's core curriculum but provide valuable, applicable skills and knowledge.
COM1050
Composition I

This course focuses on helping students develop writing, researching, and critical thinking skills through writing paragraphs and essays using different rhetorical styles. Students also gain experience with peer reviewing. Students are required to earn a grade of C or higher to satisfy the requirements of this course.
Prerequisite: Passing score on entrance assessment or COM0900.

4
COM2060
Composition II

This course builds on skills learned in Composition I and further develops writing, researching, and critical thinking skills with a focus on writing and reading academic essays. The course culminates in a well-reasoned research paper.
Prerequisites: COM1050, KEY1010.

4
SPC1010
Presentation Skills

This course provides students with the basic skills necessary to organize their thoughts and communicate effectively through public speaking. Students learn to research, organize, and properly convey oral messages. Through practical classroom application, students gain sound experience in the art of oral presentation. Students are required to earn a grade of C or higher to satisfy the requirements of this course. Students earning a grade of C- or below will be required to repeat the course.

4

Required Courses

What are required courses? These courses provide a foundation to your program and are often required by the field in which you’ll work.
ACC1010
Accounting I

This course introduces students to the process used to analyze, record, classify, summarize, and interpret financial information. They are shown how to assemble financial statements following the steps in the accounting cycle. The Combination Journal is used to record transactions of a service business. Students will receive an overview of payroll accounting.

4
ACC1050
Payroll/10 Key

This course provides students with a basic understanding of the accounting principles in the areas of payroll and 10 key proficiency. Payroll presents the regulatory provisions of federal and state unemployment laws. The student prepares weekly and monthly payrolls, and a summary sheet from which payroll journal entries are made. Students are also trained on the 10 key calculator with an emphasis on speed and accuracy.
Prerequisite: ACC1010.

4
BUS1000
Principles of Business

This course presents fundamental business concepts and contemporary issues to introduce the student to the purposes and functions of business.

4
BUS2600
Career Development

This course provides information and resources important for anyone’s career development. It uses guest presenters and mock interviews, in addition to individual consultations, to provide career guidance. The class starts by having the students perform a self-assessment of their interests and values while at the same time, focusing on their professional goals. It emphasizes the importance of understanding how to create a successful resume no matter where a person is in their career path. In addition, it highlights how to apply a variety of other job search documents and execute follow-up. Instructors illustrate traditional and nontraditional methods of job searching to include some of the latest online resources. A significant element of this course is training students to have great interviewing skills. Additional time is spent researching employers, exploring employment opportunities available in the area, and setting up interviews with prospective employers. Toward the end of this course, students also learn value of teamwork and being successful in their career. By applying these techniques and suggestions in this course, students are able to approach their career exploration and job search with a more confident and winning attitude. This course is scheduled during the final or next to last quarter of the program.

2
KEY2020
Machine Transcription

This course teaches students the fundamentals of proofreading, transcription, and dictation. Emphasis is given to language, grammar, and proofreading abilities. Students transcribe audio messages using transcription software and/or voice writing machines. Text material ranges from routine business letters and memoranda to complex documents. In addition, students are also introduced to the actual dictation of business correspondence.
Prerequisite: KEY1020.

2
MGT1500
Records Management & Security

This course presents the systematic control of all records from the creation or receipt, through their processing, distribution, organization, storage, and retrieval to their ultimate disposition. Detailed information on indexing, coding, and arranging information in a wide variety of scenarios is included. In addition to paper records, electronic records are addressed. Database software is used to create, manipulate, and manage electronic records.
Prerequisite: CPU2300.

4
MGT2150
Group Dynamics

This course introduces students to the psychology of groups, normal and developmental growth, development of leadership styles, and assessment of group change. Preparing for group meetings is essential in all organizations today, while participating in group meetings establishes employees as team players.

4
PSY1050
Strategies for Success

This course is designed to enhance the college learning experience and prepare students for personal and professional success. Concepts presented include managing change, setting and achieving goals, and thinking in ways to create success. This course also incorporates assessments that will increase one’s self-awareness, and improve the student’s interpersonal and intrapersonal skills.

4
Elective4
Total Credit Hours72

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